Privacy Policy

DG Telecom and Information Privacy Policy

Digital Group for Telecom and Information is committed to protect your privacy, and strictly measures have been implemented to ensure this. Information on how your personal information is collected and used is provided here.

What this site does with the information it gathers/tracks:

Digital Group for Telecom and Information may offer several opportunities for visitors to register for promotional or informational mailings or to receive assistance in evaluating our software and services. Our site's optional or compulsory information requests forms that require your name, company, e-mail address, as well as information to help us determine your needs relative to our products and services.

Information submitted by you within our website, will be used only by us in order to provide customer support to you, inform you of any new promotion or update of our website, or to help process your order, in case help is needed. Digital Group for Telecom and Information does not share, sell, rent, or trade personal information with third parties for their promotional purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

We use this information to send updates about our company and/or services we market on behalf of our clients and will contact you if requested or necessary. We may use your IP address to help diagnose problems with our server and to administer our website. We also track browser types to help us understand our visitors' needs related to our website design. IP addresses are not linked to personally identifiable information. When you enter a competition or other promotional features, we may ask for information such as your name, daytime phone number and email address, so we can administer the competition and contact you to hear from you about our products and services.


If you register a domain name, order a web hosting or ordered any of our telecom services, we request certain personally identifying information from you. You must provide contact information (such as name, email, and physical address). We may use this information for promotion, or support purposes.

If you no longer wish to receive our newsletter whether it is a promotional, support, or billing related communication, you may opt-out of receiving them by following the instructions included in each newsletter or communication. Some of our communication is necessary to keep receiving our services therefore you can not opt-out of them unless you cancel the service itself.

We offer an opportunity to opt-out of promotional, support communication emails, by clicking on the unsubscribe link on the emails. Or, you may also unsubscribe by contacting us at +218 (0)21 3606994 - 5. If you would like to unsubscribe with a written letter, please send us a letter to:
Digital Group for Telecom and Information
Jraba street, Ben-Ashoor,
Tripoli, Libya

Every email sent through Digital Group for Telecom and Information contains an easy, automated unsubscribe link at the bottom of the email. To unsubscribe, you simply need to click the link at the bottom of the page in the unsubscribe area. You are immediately excluded from all future mailings.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Information that is gathered/tracked/shared with whom this site shares:

We share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any personally identifying information. Like most Web sites, there is certain information we automatically track, including the URL that you just came from, which URL you go to next, the browser you are using and your IP address.

Information gathered by our credit card processing vendor, as the name of the client, name of the company, phone number, email address, and credit card, is necessary for them to provide that service, and will not be provided to Digital Group for Telecom and Information Our credit card processing vendor is prohibited from using your personally identifiable information for any other purpose.

We use cookies to help users navigate efficiently between secure and non-secure pages of our site. Cookies are pieces of information that a Website transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences. The use of cookies is an industry standard, and many major web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so. We link the information we store in cookies to any personally identifiable information you submit while on our site.

Correcting and
updating policy of personal information:

We intend to give you as much control as possible over your personal information. You have the option to register with Digital Group for Telecom and Information for the use of our services. You can update your personal information, subscriptions or service package at any time by sending us an email with the updated, modified information at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Links to external sites:

This Web site contains links to other sites that are not owned or controlled by Digital Group for Telecom and Information, please be aware that Digital Group for Telecom and Information is not responsible for the privacy practices of such other sites. We recommend you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Information security:

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once they receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send us an email us to This email address is being protected from spambots. You need JavaScript enabled to view it. .

How to contact us:

If you have any questions about this privacy statement, or would like more information about our company, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. , or at the telephone number: +218 (0)21 3606994 - 5, or send us a letter to:

Digital Group for Telecom and Information
Al-Jomhoria Street, Al-Mansora,
Tripoli, Libya

Privacy policy changes:

This policy may be revised over time as new features are added to the web site. We will post those changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check this site for information about revisions to our privacy policy.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.